What’s Next? Reflections on #SXSW 2024

Mark Schaefer
7 min readMar 18, 2024

SXSW 2024 was a gathering of thought leadership, providing a glimpse of “what’s next” in media, technology, and marketing, among other topics. I’ve been attending SXSW since 2010. It’s expensive, crowded, and — with 500 sessions a day — overwhelming — but I regard it as an essential part of my professional growth.

Each year has its own personality. My first conference in 2010 represented the dawn of social media — unbridled excitement! SXSW 2024 seemed more somber as attendees pondered deep fakes, the existential nature of AI, humanoid robotics, quantum computing, inclusivity, and mental health.

I took pages and pages of notes — this is a serious learning opportunity! But I wanted to pass along at least a few observations. I want to emphasize that my experience is a tiny sliver of the SXSW 2024 reality. I skipped out on the celebrities, the movie debuts, and the glitzy brand activation parties in favor of relevant topics, smaller discussions and intimate dinners.

I attended a workshop on how to be a futurist. The big a-ha for me was approaching various future scenarios through storytelling. Articulating a narrative about the future makes you think through the implications of trends. Very useful.

The first research on Gen Alpha was interesting. Gen Alpha is 0–10 years old so this came through…

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Mark Schaefer

Keynote speaker, marketing strategy consultant, Rutgers U faculty and author of 10 books including KNOWN, Marketing Rebellion, and Belonging to the Brand!