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Updating the argument against gated content

Mark Schaefer
9 min readJan 27, 2025

Last week, a friend asked me to review a new research report he compiled as a lead magnet for his business. But I knew his strategy was flawed before I even saw the report. I had to provide an email address to access the research. I didn’t want to become part of his email “lead nurturing” program, so I never downloaded the report. “Gated content” killed his content marketing strategy.

I know that sounds counter-intuitive. Most marketers point to the high cost of making exceptional content … Asking for an email address seems like a small price to pay for this value. But by making it difficult for people to access your content, you’re leaving the true value of your marketing on the table. I’ll explain why.

The current state of gated content

Here are some points to provide a perspective of our marketing world today.

  • People hate gated content. Even marketers who gate their content know this. Research shows more than 90 percent of the people interested in the content abandon the sign-up process because they don’t trust what happens next to the email address.
  • Many marketers justify gated content as a fair value exchange but research shows this is not true. Consumers state they are “resigned” to annoying marketing practices and more than half…

Mark Schaefer
Mark Schaefer

Written by Mark Schaefer

Keynote speaker, marketing strategy consultant, Rutgers U faculty and author of 10 books including KNOWN, Marketing Rebellion, and Belonging to the Brand!

Responses (29)

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I couldn't find research when following either of your 'research shows' links. The first went to your blog where you mention, but don't cite data (unless its buried with those sponsored links or something). The second one is just dead.
I think you're…

What about the perception--customers perceive premium content differently than free content?
I'm curious to know your point of view on this

In fact, most users confronted with a form won’t complete it. If they arrived at the site looking for some specific information, they will likely hit the back button and see if they can...

How did he know what I'm doing! 😂