Unanticipated business victories during the pandemic

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Here’s a round-up of ideas and observations too short for a normal blog post. Have fun.

Unintended business victories

It’s been fascinating to watch many products flourish during the pandemic, creating unexpected business victories. For example, when the pandemic started, Home Depot stores cut back staff and cleared inventory expecting a severe downturn — but the opposite happened. People turned to home improvement projects during the lock-down and sales increased 30 percent!

I would not want to be in the travel or luggage business right now, but there are many bright spots for marketers, too. Here are some non-obvious products that have had soaring sales during the crisis:

  • dog toys and care supplies (dog adoptions and sales have boomed)

What other non-obvious and unintended business victories are you seeing out there?

Growth marketer?

Recently posted this on LinkedIn: “What is a “growth marketer?” I am seeing this title often in LinkedIn bios. How can you be a non-growth marketer?”

Had a lot of funny responses but several people actually said it’s OK to be a non-growth marketer. Of course there are plenty of businesses out there that bump along every year without growth and that can be a viable business. But in that case, do you really need marketing or do you just need people to take orders?

My word(s)!

I hate it when I write a post and later find a mistake so last November, I signed up for an app called Grammarly to help me find mistakes before I publish. Turns out it is also keeping my stats:

  • Since I started, I’ve used 4,617 unique words, which is in the 99th percentile. Bumfuzzle. Just added one more.
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Just no

One of the greatest marketing guru myths is that your content strategy starts with your “why,” or your “narrative” or the “arc of your story.”

Here’s the truth. Nobody cares.

Your customers/consumers only really care about THEIR why and THEIR narrative. Make them the hero of the story.

Show time

The other day my wife and I saw a Netflix documentary about the sensational JonBenét Ramsey crime, which has never been solved. Here is something you did not know about me. I was personal friends with Jon Benet’s mother when I was in high school. Her maiden name was Patsy Paugh and she was Miss West Virginia at one time. I performed in some musical performances with her. Yes. I performed in musicals. Any way, she was a super nice person when I knew her I’m sad her life became so tragic in almost every way.

Yes, I can see that …

In my research for a new book I’m writing, I came across this quote from Facebook founder Mark Zuckerberg. This originated from an email on his computer that was used as evidence in a lawsuit against him:

“You can be unethical and still be legal. That’s the way I live my life.”

This explains a lot.

Text success

Now that universities are resuming, I’m seeing both Marketing Rebellion and KNOWN books being assigned as required reading to many courses, including classes at Northwestern, Boston College, Indiana University, and many others. This is the ultimate compliment for an author, I think! It has been fun “zooming” into classes for Q&A. The best questions will end up being future blog posts!

Hard news

I was asked to provide an upbeat quote for a project from a person who has devoted his life to online banner ads. Here was my quote:

“The click-through rate on banner ads is so low it is basically equivalent to the people who hit the button by mistake. Look at the data. It’s not effective”

He admitted this fact was true but said he would probably not include my quote. Folks, the truth might hurt, but the truth is the truth. You cannot be credible if you don’t embrace the truth.

Watch your data

Somebody sent me a newly-published report on digital marketing trends, summarized the last 12 months of data. I would not waste my time looking at it. The only data that matters is what has happened since the pandemic blew up in March. A compilation of the last year of data is literally meaningless at this point. If you’re counting on “annual data” don’t assume you know anything right now.

Hope you enjoyed the short takes today! I appreciate you. Thanks for reading my blog!

I appreciate you and the time you took out of your day to read this! You can find more articles like this from me on the top-rated {grow} blog and while you’re there, take a look at my Marketing Companion podcast and my keynote speaking page. For news and insights find me on Twitter at @markwschaefer and to see what I do when I’m not working, follow me on Instagram.

Originally published at https://businessesgrow.com on September 14, 2020.

Written by

Chieftain of the blog {grow}, strategy consultant, educator, podcaster, author of Return On Influence, The Content Code, and The Tao of Twitter.

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