The point of my article is that people make decisions for many, many reasons and usually it is not because of some company “why.” I want to challenge you to think about the products you bought this week. A shirt, some groceries, office supplies. Do you really know or care what is happening behind the scenes at that company? Do you know what they are in business? I want to emphasize that I do think the “why” is increasingly important, especially when your customers are willing to switch or pay more for your cause. But 95% of the time marketing focused on product, price, placement, and promotion is going to win the day because most items we buy are due to habit and convenience not a political or ethical consideration.